Eko Electricity Gives Out Free Prepaid Meters
The management of Eko Electricity Distribution Company (EKEDC) has said that it will give 100 free prepaid meters to its customers during the company’s “Customers’ Service Week”.
This was disclosed in a statement by the General manager, Corporate Communications for the company, Mr Godwin Idemudia, yesterday.
According to Idemudia , the gesture is aimed at ensuring 100 per cent customer satisfaction, adding that the EKEDC management decided that customers that paid their electricity bills to date without outstanding would have free meters through a raffle draw. “Please note that meters will be issued to the 10 lucky customers per district.
He noted that these customers must be regular in paying with zero outstanding.“The customers who will be entitled to the free meter must have no record of energy theft and had no record of hostility towards our staff,” he said.
Idemudia said that the EKEDC’s district and commercial managers were required to send 20 names of customers that fall under the categories before 12 noon on Thursday. “A raffle draw will be done for 20 customers per district, while only 10 customers will qualify.”
The EKEDC spokesman said that the company was rated high in metering and billing efficiency in the 2018 first quarter report of the National Electricity Regulation Commission. He said that the company was currently rated the lowest in terms of Aggregate Technical and Consumer loss, adding that newly acquired smart meters would be rolled out soon.
Idemudia highlighted the challeneges of the EKEDC to include, constant pipeline vandalism which had affected power generation and resulted in transmission constraints, by-passing of electricity, energy theft as well as stealing of cables.
He however assured that the company was constantly doing its best to ensure effective delivery.
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