The Nigerian Communications Commission (NCC) has issued a directive to telecommunication operators over several customers’ blocked phone lines affected by the NIN-SIM verification exercise.
Naija News reported that on Sunday, MTN deactivated the mobile lines of numerous users, reportedly due to their failure to connect their National Identification Numbers (NIN) with their phone numbers.
This action follows the Nigerian Communications Commission’s (NCC) directive to disconnect Subscriber Identity Module (SIM) numbers not linked to NINs, set to be enforced from July 31, 2024.
Following the latest development, disgruntled MTN customers flooded the company’s offices nationwide, voicing their frustration and disappointment over the recent blocking of their phone numbers by the telecom giant. 
In a statement on Monday by the Director of Media and Public Affairs, Reuben Muoka, NCC ordered the telecommunication operators to reactivate all blocked SIMs immediately.
The telecom industry regulator explained that this directive was in response to the widespread disruption caused by the blockages and to prioritise consumer convenience.
The statement read, “The consumer is our priority; therefore, considering the challenges the blockages have caused, the Commission has directed all operators to reactivate all lines that were disconnected over the weekend, in view of the short time available for consumers to undertake the verification of their NINs with their SIMs.”
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